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fellrnr

Development Team Member
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Posts: 6
 #1 
I had to reinstall windows 10, and now I'm having problems connecting to Moxy. I installed the USB driver (CDM20824_Setup.exe) and rebooted, but there's no COM port created when I plug in my Moxy.

Any suggestions?
Roger

Moderator
Registered:
Posts: 236
 #2 
First, uninstall the both drivers like this.



Then try manually installing the driver using this link.



The second video is a bit dated. You actually need to download the setup executable file on the right side of the driver table rather than downloading the driver itself.
fellrnr

Development Team Member
Registered:
Posts: 6
 #3 
Many thanks - in the end I worked out it was a bad USB cable! I should have checked the obvious first. Sorry about that, Jonathan
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