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marekmixa

Development Team Member
Registered:
Posts: 21
 #1 
Hey,

Im not sure where is a problem - on video you can see that:
moxy is on ant+
moxy is flashing
in moxy isnt any data



in this video I tried to set in back to factory mode


again - in moxy inst any data, even than stil flashing red.

any ideas?

Now im just testing new moxy, but im little confused now 😃

thanks 😉
Roger

Moderator
Registered:
Posts: 251
 #2 
We have a bug in the firmware where the sensor isn't reporting that it has stored data even when it does.

For a work around, you can do a hard reset on the sensor.  This does NOT delete any data.  It will update the register that reports that data is stored so when you connect again, it will download the data.

To do a hard reset, just hold down the power button for at least 12 seconds.  Then connect to the settings app like normal.

We are working on fixing the bug in the firmware.

Roger
marekmixa

Development Team Member
Registered:
Posts: 21
 #3 
Im sorry Roger, but even that i tried to hard reset (one long blue and twice green) it still not sendig any data and also without data inside.

but it comunicates...

any ideas what to do now?

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